FREQUENTLY ASKED QUESTIONS
Get answers to the some of the most asked questions about CrazyMass
Q. Are your alternative products legal?
A. Yes, our products are 100% legal, All-Natural Bodybuilding Supplements made right here in the USA.
Q. Do I need to take PCT or use any organ support supplements?
A. It is not required to do a PCT or take organ support supplements after taking our products since they are made with natural ingredients and do not shut down any of your organ’s or your body’s natural production of testosterone. We do recommend that you take 10 days off from the product after being on them for 8 weeks straight.
Q. Where are your bodybuilding supplements manufactured?
A. All of our supplements are formulated and manufactured in the United States. Our facility is a cGMP certified facility with only the highest ingredients and standards. The lab is inspected by the FDA every year and passes with flying colors.
Q: Are the before and after review pictures from real customers?
A: Yes! Tell us how our CrazyMass products helped you achieve your goals! As a thank you, we’ll send you a FREE Cutting or Bulking stack. >learn more.
Q. Are CrazyMass and CrazyBulk related?
A. No, CrazyBulk is a company located in Limassol, Cyprus and is in no way associated or related to CrazyMass. Our company name, product names and terms were closely copied by Crazybulk back in 2014. CrazyMass is not responsible for any issues you may experience in not receiving CrazyBulk products or the safety and effectiveness of their products. CrazyMass was founded in 2006 and is located in the state of Michigan, USA. We have hundreds of happy customers that have achieved real results! Our posted testimonials and reviews are from real customers and not staged by paid athlete’s. Please let us emphasize; CrazyMass is not affiliated with CrazyBulk!
Q. What are the exact ingredients in your products?
A. Please view the product page of the supplement for the list of ingredients.
Q. Are there any side effects?
A. Taken as directed. Please use all of our supplements with a well-balanced diet and workout routine. We always encourage that you speak with your doctor, personal trainer and or nutritionist before using any supplements to make sure that your body will not be affected in a negative matter.
Q. Can I consume alcohol while taking the product?
A. It’s not recommended to consume any alcohol while taking the product.
Q. Can I take my supplements with juice instead of water?
A. A. None of our supplements have been contraindicated for taking with juice instead of water. You can proceed to do so with a word of caution. Consult a physician before taking any medications with grapefruit, Seville oranges, pomelos, and tangelos. Grapefruit juice has been shown to interact with some prescriptions and OTC medications as it is thought to inhibit a metabolizing enzyme which results in a higher concentration in the bloodstream. Other drugs have an opposite effect where a transporter is blocked, resulting in too little in the bloodstream.
Q. Can I smoke while taking the product?
A. We do not recommend smoking while taking the product.
Q. How much does Shipping & Handling cost?
A. We offer 100% FREE Shipping & Handling anywhere in the US and Canada! International shipments, excluding Canada, are a flat fee of $12.99, no matter where you are located and how much you order.
Q. Does the $12.99 include customs duties or taxes?
A. No. Some International countries may require you to pay a tax or fee upon arrival of your package to your country. These taxes or fees would be in addition to your shipping charges. These taxes or fees are not our responsibility and you will be billed directly for these fees by the local Customs offices.
Q. What countries can you ship your products too?
A. We can ship our products to many countries including the United States, Canada, United Kingdom, India, Australia, and the Netherlands to name a few. We can also ship to any US military base in the world as long as you provide the correct FPO, APO and DPO address.
Q. Do you offer overnight shipping?
A. Yes. We offer FedEx Standard Overnight NEXT-BUSINESS-DAY (FedEx Expedited Shipping charges will be displayed at checkout) delivery to anywhere in the US on ANY size order! Choose FedEx Standard Overnight for delivery by 3 pm to most US addresses, 4:30 pm to most rural addresses, and 8 pm to most residences.
Q. How long does it take before your products start working?
A. Most of our clients begin a monthly regimen on the product of their choice, depending on their needs and results. Results are typically seen within 3-4 weeks but can take up to 5-6 weeks. To keep your results stable, we highly recommend continuing the monthly regimen as long as your muscle building campaign lasts.
Q. What payment methods do you accept?
A. We accept all major credit cards including Visa, Mastercard, AMEX, & Discover.
We ensure a 256-bit encrypted environment to protect your privacy and security during checkout.
Q. Why is my credit card being declined?
A. First, you will need to contact your credit card company and see why your card was declined. The decline may have been caused by a Address Verification System (AVS) error (billing/ship-to mismatch) in which a quick call to your credit card company should clear the transaction for approval.
Q. Do I have to pay sales tax?
A. You do NOT have to pay sales tax unless you are located in Michigan. We charge 6% sales tax on Michigan orders ONLY.
Q. Do you accept refunds?
A. Yes, please e-mail [email protected] to request the required return authorization number. We will accept returns on all unopened items for a period of 14 days after the ship date. A return authorization number must be clearly written on the outside of the package. Once we receive the product we will issue a refund minus a 15% restocking fee. If the bottles are opened all sales are final and no refunds will be given.
Q. What if I don’t get the results I want, do I get my money back?
A. No, as with all supplement companies, you take supplements at your own risk of the product either working or not working. Per our terms and conditions and return policy, as soon as the bottles are opened all sales are final.
Q. How are your products packaged?
A. We package our products to be 100% discrete to ensure your privacy. All shipments both domestic and International are packaged in a secure cardboard box with filler.
Q. How do I get the 3rd bottle free?
A. Buy any two products and the third is free, this includes individual bottles, stacks, and ISO*IGNITE. If you buy two of the same product, a third of that product will be added to your order for free. If you buy two different products, e.g. buy one bottle of D-Anaoxn and one bottle of T-Bal 75, you will be given a choice for the third bottle of equal value for free.
Q. How do I take a stack?
A. Take 1 pill from each bottle as 1 serving. You can take up to 3 servings per day, take each serving with a snack or meal and drink 8-10 large glasses of water a day. Take each serving in a minimum of 5hr intervals. If taking 3 servings per day, your stack should last about 4 weeks. You can take for up to 8 weeks on before needing 10 days off.
Q. Will I keep my gains when I stop taking the product?
A. Yes, you can keep your gains as long as you continue your nutrition and exercise programs to keep your muscles active. Remember muscles need stimulation and clean food to burn in order to stay healthy.
Q. What products do you recommend for women to take?
A. We recommend women to take our Clentrimix, P-Var and Winnidrol.
Q. Do you offer a military discount, and can I qualify if I am retired military?
A. With our new website launch in September 2018, our product offerings have changed for the better. We now provide even better discounts on our supplements such as the Buy 1, Get 1 FREE stack, and Buy 2, Get 1 FREE single bottles. These offers can be combined with current coupons for additional savings and can save up to 70%!
Q. Can multiple coupons be used together?
A. No, our system will only accept one coupon per order.
Q. How does the Buy Any Stack and Double Your Order promotion work?
A. We wanted to make this promotion easy to use so that you could benefit from a great deal! To double your order, simply add ANY CrazyMass stack to your cart and you will receive another stack FREE. If you purchase additional products (individual bottles or stacks), each one gets doubled for FREE.
Example 1: Add 1 stack to your cart and get 1 stack FREE.
Example 2: Add 1 stack to your cart and a bottle of H-GH Elite, get 1 stack FREE AND a FREE bottle of H-GH.