Shipping & Returns

SHIPPING:

Some International countries may require you to pay a tax or fee upon arrival of your package to your country. These taxes or fees would be in addition to your shipping costs and are not the responsibility of Crazymass. You will be billed directly for these fees by the local Customs offices.

All items are discretely packaged and shipped in a cardboard box with filler.  A USPS tracking number will be e-mailed to you when your order ships.

All orders ship within 24-48 hours if placed by 1:00pm Eastern time. Due to COVID-19, orders may however be delayed due to USPS rules on new safety precautions. Please note that orders placed on Holidays, Saturdays and Sundays will not ship until the following business day.

FedEx INTERNATIONAL SHIPPING:

We use FedEx for our International Shipping for order delivery to anywhere other than USA and Canada.  International orders can take up to 12-17 days to arrive after the package is shipped

RETURNS:

ALL SALES ARE FINAL!!